CSI Nihilent eGovernance Awards 2017
Synopsis - Award of Appreciation

Mukhyamantri Jal Swavlamban Abhiyan (MJSA)
Department of Information Technology & Communication, Government of Rajasthan

Mukhyamantri Jal Swavlamban Abhiyan or MJSA is Government of Rajasthan’s flagship scheme to provide long term solution to the everlasting problem of water scarcity. Under the ambitious scheme, infrastructure is created in the adopted village to conserve & harvest rain water, making villages selfreliant during drought periods. Using a portal and connected mobile App, close monitoring of project works is being done. Important aspect pertains to crowd funding for the projects. Potential donors can submit project proposals using portal and monitor status through Mobile app.

Employees Loan Management System
Treasuries & Accounts Department, Haryana

The Employees Loan Management System is a web enabled workflow based solution integrated with other components of Integrated Financial Management System (IFMS). The system has been implemented across all the government offices of Haryana. It enables disbursal of Home Loan, Vehicle Loan, Personal Loan (Marriage Loan and Computer Loan) to employees of Haryana Government. It has been developed by National Informatics Centre in association with technical team of Punjab National Bank. It manages the employee loan policies and their entitlement based on different parameters.

Sabooj Sathi Online
Backward Classes Welfare Department, West Bengal

Sabooj Sathi Online is the e-Governance mechanism of the scheme which ensures end-to-end ICT enablement in management of entire processes like capturing of students’ record, finalization of bi-cycle requirements (delivery point wise), supply chain from factory to distribution point, updating distribution records online and proactive disclosure in public domain. The SaboojSathi portal has been planned as the central virtual space for all stakeholders like school Teachers, Inspectors, Govt. officials at District and Sub-District levels, Manufacturers (Suppliers) and students at large. The entire process is monitored through single-window portal www.wbsaboojsathi.gov.in.

e-Challan Payment Gateway
Directorate of Accounts, Goa

Provides an online payment mode to the citizens and function as a bridge between departments offering online payment and the SBI-MOPS payment gateway. Has a uniform e-challan format across all departments of the Government of Goa. Provides for receiving all kinds of Government Receipts. Also provides an online and offline payment option Within the state of Goa.

School Education Portal
Department of School Education, Uttarakhand

Geographical spread of Uttarakhand is marked by plains and hills in the south and tough mountainous terrain in the north which controls the demographic pattern. Implementation of the state run education system facing challenges from these complications. To enhance the effectiveness of the education system in vogue, it was conceived by the state Govt. and developed a web based portal which is being used as an integrated platform for the students, teachers, administration and for managing various schemes of school education implemented in the State for the benefit of citizens and the other stake holders.

Computer-aided Administration of Registration Department (CARD)
Director and Inspector General of Registration and Stamps, Andhra Pradesh

The main objective of the CARD project is to smoothen the Citizen-Government interface by transforming services of property registration as 'Across the counter' services with a pre defined service levels, leveraging the benefits of IT. CARD is among the first & most successful eGovernance projects in India, it is first e-governance project transforming core & statutory process of Registration into ITeS for implementing in all SROs of AP

MADAD - A Social reach out program for Overseas Indians in distress
Ministry of External Affairs, CPV Division, Govt of India

MADAD is an unique digital platform to connect the Indian Government with millions of Indians abroad, in time of distress and need. A citizen in distress can reach out to MEA by logging in a request for help, which is then addressed through a streamlined automated process in a timely, transparent manner. Comprising of an online portal, a mobile app, email plus SMS alerts facility and a call center, the MADAD platform is rolled out to 180+ Indian Missions/Posts.

Comprehensive Online Services
Department of Labour, Telangana

An online system for use by citizens/ businesses to apply for services under various Labour ACT’s duly avoiding manual process. All the department functions like issuing of licenses, renewal certificates under various ACT’s are extensively covered. Schemes like, Self certification, third party verification, welfare Fund is also made online.Any citizen who does business and need any license for their establishments existing in the entire geographical area of Telangana State can apply through the web portal.

De-duplicating and Identifying potential beneficiary for
Pradhan Mantri Ujjwala Yojana (PMUY)

Ministry of Petroleum and Natural Gas & National Informatics Centre

Textual and Demographic de-duplication (TDD) is a well-defined evolutionary algorithm which aims to identify transformed or direct forms of same person’s identity exhibited as multiple persons in the database. De-duplication of PMUY application data is carried out on the basis of Name, Address and AHL_TIN The results are thus termed as SUSPECTS. De-duplication is carried out for Waitlist (People who have applied for the new connection under PMUY and waiting for the connection to be released) and Delta data (Data requesting modification like ADD/DELETE). The system is effectively implemented for use by public sector Distribution Companies like IOCl, HPCL etc of the Ministry.

Online Drug Inventory and Supply Chain Management System
Haryana Medical Services Corporation Limited, Haryana

Before the initiative, Drugs, Surgical and Sutures were procured in de-centralized mode and manual monitoring of flow of Drugs, Surgical and Sutures from purchase to consumption at District and State Level. Small staggered orders from 21 districts lead to non supply by the suppliers. No tool to monitor and evaluation for demand, Consumption, inspection budget and other documentary evidences. No track of flow between procurement and consumption, leading shortage /excess. No control on critical issues like alert of expiry medicine, supply of medicine by vendor, No quality control, drugs reached reordering level. Time wasting, prone to errors, requires continuous monitoring to ensure that each transaction is accounted for and makes inventory records a more cumbersome process for the operator. To overcome the inadequacies and provide better service to citizens, “the New Drug Policy of Government of Haryana” was evolved and the IT system was developed and deployed to support. Streamlining the distribution of drugs to institutions and ensure availability of drugs at all times. Strengthening the system of Quality Controls, over drugs procurement and distribution are the key objectives that have been addressed.

Digital Ecosystem for Social Security Pensions
Social Welfare Department, Bihar

Digital ecosystem in social security pensions for direct benefit transfer (EBT) comes out as one of the excellent example of e-Governance which can avoid many problems like wastage of public fund, corruption and role of middlemen who restricts the beneficiaries from getting benefits in time. The key element in EBT is the policy that is established between citizens and decision-makers, by tracking, organizing hearings for participatory policy design or conducting surveys on policy impact strengthen service delivery, database creation and decision support system to the poor across the state and help in bringing about effective and transparent performance management at all levels of administration and mobile based governance. Towards this a mobile based framework has been established containing a set of parameters which is being used to deliver e-Services to the social security beneficiaries and to facilitate direct benefit transfer to their bank accounts.

Mobile Based Paddy Procurement through PACS
Co-operative Department, Bihar

Mobile Based Paddy Procurement through PACS is a mobile and web-based e-governance application to facilitate paddy procurement through PACS (Primary Agriculture Credit Society) and Vyapaar Mandal across Bihar. The payments made to PACS and farmers are also monitored using the application. This is a G2C and G2G initiative by Co-operative Department, to track paddy procurement, its milling & delivery of rice by millers through Mobile App. This application solves the problem of information gap observed in paddy procurement, conversion to rice and delivery & subsequent management of rice at the Depots. The resultant output is in the form of real time data on procurement process.

Government eProcurement System of National Informatics Centre (GePNIC)
Department of Expenditure, Government of India & National Informatics Centre

Addressing the eProcurement needs of several Government Organizations like procurement activities such as Goods, Services & Works etc, a generic solution has been deployed by NIC. Being used by organizations like Government offices, Public Sectors Units, Autonomous bodies of several Ministries. Focussing on improved transparency and non-discrimination amongst bidders, allows free access to tender documents, clarifications, secure on line bid submission and access to bid opening event to all, from any place on 24X7 basis, use of the system through Internet, in a secure environment adopting industry standard open technologies. The system has been designed taking into account the tender rules followed in various states and also the GFR and CVC’s guidelines on tendering. The system is being successfully used and can be configured based on organizations requirements.

E-Governance at JMC: An Ushering into digital era for e-enablement of Citizens
Jamnagar Municipal Corporation, Jamnagar, Gujarat

E-Governance Initiative in Jamnagar Municipal Corporation is a multi-departmental, multilocation, technology-rich initiative, wherein Department of Revenue, Registration, Municipal administration, and service delivery channels are involved. Main concept for implementing in Jamnagar Municipal Corporation is to improve the productivity of organizations and to enable the sharing of information between citizens. All the Modules are interrelated and are interconnected through a common architecture, resulting into a single source for getting innumerable information. The System was design so as the information from one module can be accessible in other module, e.g., while getting shop license if the property tax of the shop holder is pending, it has to be cleared first

Digital Governance - Seed Certification, Distribution by
Direct Benefit Transfer (DBT) for the farmers of Odisha
Department of Agriculture and Farmers Empowerment, Odisha

Prior to adoption of the ICT system, there was an element of doubt regarding the beneficiaries of the targeted subsidies, as some transactions were believed to be fictitious. There were also no concrete records of actual farmers who were in the fold of seed production and seed usage. It was an ordeal to track the dealer network and the sale of all notified seeds. The progress of seed use could not be properly monitored, as it was very difficult to maintain a point in time stock position of seeds across the state All the above constraints/ bottlenecks were analysed minutely, to make the new system of seed transactions and implement a DBT system as per the guiding principle of ‘Maximum governance with minimum Government’. The six verticals addressed include Seed Certification System – ensuring monitoring of quality seed production process, Seed Licensing System - dealing with issue, renewal as well as amendment of dealership licenses etc, Seed Inventory Management System- for use by all seed suppliers, Farmer’s Registration module – enabling registration of the farmers and validation of their accounts, Dealer-to-Farmer Transaction system - useful to trace the sale to the registered farmers and the last is the sixth vertical - Integrated Subsidy Disbursement System for subsidy calculation and distribution

Ease of Doing Business in the Labour Department
Labour Department, West Bengal

Through this initiative, the Labour Department has been able to reform the norms for Labour Law compliance in sync with the order of the day, instil transparency and streamline the processes regarding grant of licences and clearances with regard to the Labour Laws. The need for physical touch points for a number of services has been entirely done away with. Further, the delivery time for the services has been reduced considerably. The end-users have been provided with the facility to track their applications on real time as well. The online WIZARD has been a unique tool which has further reduced the problems for the entrepreneurs in identifying the applicable Labour Laws.

Swasthya Sakhi – ICT enabled IEC tools for Health Workers
Rural Development Department, Gandhinagar, Gujarat

Swasthya Sakhi (SS) is a m–Governance project which facilitates to health workers for women & overall health information dissemination and data collection from field. ‘Swasthya Sakhi’ application puts a wealth of vernacular maternal health, Child health and adolescent health information in formats of video, audio, power point presentations and image in their hands. The interactive health content covers a range of topics (more than 125 topics). Main beneficiaries under this project are Antenatal Mothers, Postnatal Mothers, Children and Adolescents Girls. Any complicated case noticed in the field also can be reported with the photos and details to concern PHC and CHC immediately. The application is enabling authorities in enhancing preventive healthcare measures thereby spreading awareness among citizens in rural households about maternal, child, public health, Tuberculosis, leprosy, diabetes, HIV, Vector borne diseases & water borne diseases.

Synopsis of CSI Nihilent e-Governance Award Winners 2017
Award of Excellence

D-Krishi – Aadhaar enabled Seed Distribution System
Commissionerate of Agriculture, Andhra Pradesh

Eliminating bogus pattadar passbooks and recycling of pass books, b) ensuring no double benefit, c) avoiding middlemen intervention, d) providing real time information on stock procurement, movement and stock balances, e) distributing seed or micro nutrient to every eligible farmer in a peaceful and planned manner, f) providing real time MIS reports to support decision making to government functionaries

Online Beneficiary Management & Monitoring System
Social Welfare Department, Govt of Andhra Pradesh & Centre for Good Governance

Online Beneficiary Management & Monitoring System (OBMMS) is an integrated application for the welfare Finance corporations like SC Cooperative Finance Corporation, ST Cooperative Finance Corporation, Kapu Development Cooperative Finance Corporation, BC Cooperative Finance Corporation, Minority Finance Corporation, Christian Minority Finance Corporation and 11 B.C Federations for implementing Economic Support Schemes (ESS). This system captures the entire workflow of corporation to transfer the ESS subsidy. Government of Andhra Pradesh has been implementing various economic support schemes for the benefit of poor families every year through respective Finance Corporations Action Plans.

Police Work Force Management System - Aadhaar enabled Biometric Attendance System
Commissioner of Police, Hyderabad, Government of Telangana & Centre for Good Governance

A real-time web based system Police Work Force Management System is envisaged by Hyderabad City Police (HCP) to increase internal efficiency and accountability of the staff of the Commissionerate. HCP is one of the Authentication User Agency (AUA) to UIDAI to avail Aadhaar Authentication services for demo authentication, biometric authentication, best finger detection, Iris and eKYC. Presently, HCP has successfully migrated to version 2.0 and attendance is being captured in smooth manner. Centre for Good Governance (CGG) has designed and deployed the required Software for HCP.

CSI Nihilent eGovernance Awards 2017
Synopsis - Award of Recognition

Bhamashah Swasthya Beema Yojana (BSBY)
Department of Information Technology & Communication, Government of Rajasthan

A pioneering health insurance scheme provides hassle free cashless treatment and an improved quality of care to IPD patients. It reduces the increasing burden on Government facilities and enables quality healthcare to over one crore families which fall under National Food Security Scheme (NFSS) and National Health Insurance Scheme category. The implementation of the scheme is done through Bhamashah Cards.

Fraud Detection Framework
Department of Information Technology & Communication, Government of Rajasthan

Unleashing the potential of data based intelligence as one of drivers to achieve the vision of the state of Rajasthan this project focuses on increasing the state revenue by detection of potential revenue leakages, identifying the fraudulent activities and improvement in compliance through analytics based methods.

Raj-eGyan
Department of Information Technology & Communication, Government of Rajasthan

Raj-eGyan is a portal providing an easy to access, ubiquitous, updated and extensive repository of digital content to the students of Rajasthan as per the syllabus of Rajasthan Board. It provides - Latest contents as per the Rajasthan Board syllabus; Free access to education contents of all classes to any student without any Login; Easy access to augmented with graphics, videos and illustrations through computers, laptops, tablets and mobile; Option for both online viewing or downloading, storing and viewing offline; Extensive searching, tagging, bookmarking and archiving option is also provided.

Mahatma Jyotiba Phule Jan Arogya Yojana
State Health Assurance Society, Public Health Department, Government of Maharashtra

With the vision of attaining universal health coverage for the State RGJAY was incepted in a phased manner in the year July 2012 by Government of Maharashtra. The Scheme provides access to quality health care cover to 2,23,00,000 Below Poverty Line (BPL) and Above Poverty Line (APL) families of State of Maharashtra with annual income up to 1 lakhs for 30 speciality services requiring hospitalization for surgeries, therapies or consultations through an identified Network of health care providers. Renamed & providing Group Health insurance scheme known as Mahatma Phule Jan Arogya Yojana the scheme extends health benefits under 971 secondary and tertiary care procedures along with 121 follow up packages. There are about 131 procedures which are performed only in empanelled public hospital / government medical college subject to availability of facility. Insurance cover of Rs.1.5 lakhs and Rs.2.5 lakhs for renal transplantation per family / per year on floater basis. This is largest scheme in India in terms of number of beneficiary families covered.

Integrated Solution for Recruitments for Punjab Public Service Commission (PPSCISR)
Punjab Public Service Commission Government of Punjab

The PPSCISR portal is based on specifically designed/developed Content Management System, enabling the commission to perform various activities based on the roles. It allows Creation of various types of Advertisements, Publishing /Closing of Advertisements as per defined schedule, on-line registration by the candidates, offline registration facility under admin panel, online generation of admit cards & roll numbers centre wise, centre wise availability of list of eligible candidates, allotment of test venue and role based tasks. It also allows the PPSC to monitor, manage, modify, approve and reject the data as per requirement, through admin control panel at any stage. It has a dashboard for senior management. Integration of email as well as SMS has been incorporated in PPSCISR for information dissemination.

Implementation of eOffice in Punjab State
Department of Governance Reforms, Government of Punjab

In its earnest to move further in bringing transparency in the functioning of its office activities, it was decided by Department of Governance Reforms, Punjab to implement digital work place solution. eOffice is a product aimed at transforming the core of the Government functioning, the work culture and work ethics. It will automatically promote the desirable values of transparency, efficiency, accountability and economy. The system comprises a set of modules to promote working with files, documents, electronically, which automates the internal functioning within and across Government offices.

e-Krishi
Directorate of Agriculture, Government of Goa

Makes available all information related to schemes and services provided by the Department of Agriculture to the farmers through a ICT based system with a transparent and easy access mechanism. Krishi card (Smart card) is introduced to uniquely identify farmer and maintain a central repository under a unified framework of all information pertaining to a farmer so as to facilitate faster processing of scheme application through least paper work in a total transparent manner.

e-Transport MMP Implementation
Transport Department, Haryana

Transport Department Haryana has always been in forefront for providing hassle free services to the citizen through adoption of best practices and introducing IT enabled services for all the processes starting from acceptance of application to the services delivery to the citizen related to Vehicle Registration and Driving Licenses related processes.

Mid-Day Meal Automated Reporting & Management System
Department of Elementary Education, Government of Himachal Pradesh &
National Informatics Centre, Himachal Pradesh State Centre

To Improve the enrolment in classes 1st to 8th of Government schools by ensuring that the children go to their schools regularly, with the incentive of receiving meals, through daily monitoring of the meals being actually served in these schools under the Mid-Day Meal Scheme of the Department of School Education and Literacy. The idea has been to collect such information through a Toll Free SMS from the mobile phones of the teachers without incurring any cost as other means like IVRS, Internet based solution or manual methods are very expensive in comparison and involve much accounting.

Online Social Security Pension System (RajSSP)
Social Justice & Empowerment Department, Rajasthan

State Government of Rajasthan is committed to place high premium on providing social assistance to weaker sections of the society. Efficiency and transparency in disbursement of the social security pension is one of the utmost priorities for the Government. To ensure transparency and accountability in government financial Transactions, State Government has taken up this project. This is an e-governance initiative for effective and timely disbursement of Social Security pensions.

Digitization of Material Receipt and Clearance
ITS, BHEL Bhopal, GOI

BHEL Bhopal has used IT and Digitized the entire supply chain process to speed up the orderto-delivery cycle and the result is clearly visible in customer service performance and the reduction of all forms of inventory. BHEL has been able to drastically reduce the time taken in Material receipt and Material clearance process at their Bhopal unit by this digitization project. Right from when the Material is received at the BHEL gates till the process of Material clearance at various departments and linking of Vendor payments, all processes have been digitized and made Online.

National e-Challan Traffic Enforcement System
National e-Challan Traffic Enforcement System

This app-cum web application is integrated with All India Vehicle and Driver Databases and provides a host of user-friendly features while covering all major functionalities of Traffic/Transport Enforcement System. This is an end to end automated system with digital interface for all stakeholders (Ministry, State, and RTO/District/Police Officials/Citizen) in the context of traffic enforcement eco-system. Providing benefits: Easy and efficient challaning option for Transport Enforcement Officers and Traffic Police officers, enabling Central Monitoring of Road Safety Policy implementation, Monitoring by State HQ/ District HQ on their official accountability on Road Safety and Revenue Transparency. Does not allow for duplicate or fake challans (Comprehensive monitoring, audit option for each individual challan or concerned official by department remotely). 16 Online payment of challans by citizen “anytime and anywhere”. Any transaction on concerned vehicle/license will get blocked at RTO in case of pending challan. Subsequent penalty to accused owner at all the state where challan is implemente This will stop revenue loss of State.

Paperless H.P. Legislative Assembly (e-Vidhan)
Legislative Assembly, Himachal Pradesh

Himachal Pradesh Legislative Assembly has become India’s first ever high-tech Paperless Legislative Assembly by launching e-Vidhan system. Since launching of e-Vidhan System on 4th August 2014 by Hon’ble Chief Minister Himachal Pradesh, all documents related to the House are made available online to Hon’ble Members through touch screens installed on their tables and Mobile Apps. All papers for laying in the House during Assembly Sessions are sent/received online from government departments using secure e-Vidhan website. No manual paper is received.

e-Nathikaran
Directorate of Registration and Stamp Revenue, Finance (Revenue) Department, West Bengal

A work-flow based ICT solution that has been deployed with centralized architecture. Key features include: Enable auto-calculation of stamp duties, additional stamp duties, registration fees and other miscellaneous fees depending upon the location, land type, local body applicable, construction type, structure type criteria based on market value. Achieved simplification, transparency, accountability through Business Process Re-engineering (BPR), making property registration less time consuming, hassle free and minimizing discretionary powers of dealing officials Faster processing time for applications for adhering to citizen's right to obtain public services within a reasonable time frame and to mitigate the issue of man power shortage in the registration offices. Safeguarding that adequate stamp duty is collected for the property that is bought / sold in the state. Facilitating the common man to search the data base for data pertaining to ownership of land / property

School Information Management System
AP Sarva Siksha Abhiyan, Commissionerate of School Education,

Government of Andhra Pradesh & APT Online Ltd Teacher performance is monitored and trainings provided. Subject forum is an interactive platform for both Teachers and Students. E-Content & Virtual classes improved the quality of education. Various reports and dashboards are available to monitor and control the progress of each process area. From promoting Smart Schools and encouraging the scientific temperament to organizing various workshops and training for students and teachers, the School Education Department is nurturing a learning community dedicated to building respectful and responsible citizens and empowering all learners.

Systemized Administration and Regulation of Tendering and Handling All Court Cases (SARTHAC)
Law Department & National Informatics Centre, West Bengal

Management of litigation in the Government Departments is a matter of concern. A huge number of cases which are being filed on a regular basis need to be properly monitored and are required to be speedily dealt with by the Government Departments so that the process of disposal of such cases is not further drawn up. Lack of efficient communication mechanism between the State Advocates and the Government Departments often creates a hindrance in speedy disposal of the cases by the Courts.

2017 - State Category Award Synopsis

Award of Excellence (Overall Growth)
Rajasthan State